At Guy Trekker, your satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

Eligibility for Return
You may request a return if:

• You received a wrong or damaged item
• The item is unused and in its original condition
• You contact us within 1–3 days of receiving the order

How to Request a Return
To initiate a return, please email us at [email protected] with your order details and clear photos (if the item is damaged or incorrect). Our team will review your request and guide you through the next steps.

Return Process
Once your return is approved:

• We will arrange pickup or provide return instructions
• The item must be handed over in unused, original condition
• After inspection, we will confirm approval of the return

Refund Method
Since we offer only Cash on Delivery, refunds will be issued in cash upon return approval or adjusted during the return pickup, depending on the situation.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or usage concerns. These will be clearly noted on the product page, if applicable.

Contact Us
For any questions about this policy, please contact:
📧 [email protected]